Privacy Policy

Information We Collect

When you use the contact form, we collect the information you choose to provide, including your full name, phone number, email address, selected service, vehicle concern, and message. The form also includes a simple anti-spam math check and may process basic technical details needed to submit the request.

How We Use Information

We use submitted information to respond to service requests, answer questions, schedule or discuss auto repair needs, and follow up about requested services. We do not sell personal information.

Contact Form Email

Messages submitted through the website are sent by email to the site operator for review and response. Email is not always a fully secure communication method, so please avoid sending sensitive information that is not needed for an automotive service request.

Cookies and Tracking

This website does not use advertising pixels, analytics scripts, account logins, or first-party marketing cookies. The contact page includes an embedded Google Map, and Google may collect information or use cookies when that map loads. Google handles that information under its own privacy practices.

Server Logs

Like most websites, the hosting server may automatically log basic technical information such as IP address, browser type, device information, pages visited, and time of visit. These logs are used for website operation, security, troubleshooting, and performance monitoring.

Sharing Information

We may share information with service providers who help operate the website, email, hosting, or business communications. We may also disclose information when required by law or to protect the rights, safety, or security of B&S Automotive, Inc, customers, or the website.

Data Retention

We keep contact form submissions and related communications only as long as reasonably needed for customer service, business records, legal requirements, and operational purposes.

Your Choices

You may contact us to ask about personal information submitted through this website, request a correction, or request deletion where appropriate. We may need to retain certain information when required for legitimate business, legal, or security reasons.

Children's Privacy

This website is intended for general audiences and automotive service customers. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

External Links

This website may link to third-party websites, including Google Maps, the Better Business Bureau, and Nine90 Media. We are not responsible for the privacy practices or content of third-party websites.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

B&S Automotive, Inc
127 Meadow St.
Hartford, CT 06114
860-296-9290